Some problems are straightforward and easier to solve. Some problems linger for a long time and are much tougher to crack. With the help of Carbon Design and the Basadur techniques they shared, we stepped back to tackle one of our toughest problems. The process was hard work, but fun, insightful, and well worth it. We are looking forward to seeing the impact of the new ideas and solutions we will be implementing as a result of the workshop.